First off- I switched to this hotel after another TripAdvisor rated hotel at the same rating level failed to meet expectation.
Add to that my wife had an ATV accident on our first day and broke 6 bones in her foot and ankle. So our vacation did not start as planned- bad hotel and then broken foot.
The lookout- truly looked out for us- Carol and her Husband, the owners, offered all kinds of support as did the Manager John - they made sure we had what we needed to help my wife make the most of her situation.
The grounds are great if you love birds and plants and such - if you are a women with a broken foot the Mango tree overlooking the sea lets you hang outside not get burnt and read a book - plus they have A/C- if you are stuck in a room all day or need to sleep this is very important. My oldest like the workout area and both my daughters used the pool.
Now the important part- Breakfast (included) is the bomb- if your there for Banana pancake's you got there on a great day- the Eggs rancho style on a tortilla shell is my second fav. The staff Allen and Orlando became friends with my daughter who speaks Spanish far better than I- they helped pronounce words correctly, as well as, they learned their orders and helped get me coffee and breakfast to go for my wife.
Rooms are big and roomy- clean- large showers and nice hot water. This hotel competes with much more expensive ones in the area for almost half the rate.